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T-PEP focuses on four areas: T-PEP represents a rare opportunity to significantly improve the riding experience of countless New Yorkers and visitors, as well as for drivers. The new technology greatly improves communication between the TLC and its constituents.
The ability to communicate with taxi drivers on a real time basis taxi business plan sample pdf enabled the TLC to increase the level of service available to the riding public in groundbreaking ways.
Text Messaging Text messaging services offer many benefits to drivers and passengers: The new system allows the TLC to send short alphanumeric messages to cabs and receive pre-programmed responses from the driver.
The driver is able to transmit a response by pushing a single button. The trip sheet was filled out by hand and stored in paper form. Medallion owners were required to maintain these paper trip sheets for three years. By integrating with the taximeter, the T-PEP equipment automatically captures the pick-up and drop-off location of every fare.
Paper trip sheets disappear as the TLC receives the data electronically. The data collected is also more accurate. Credit cards and debit cards are widely accepted as a payment mechanism in the United States: Research shows that acceptance of credit and debit cards presents an opportunity for increased revenue - more trips and greater tips!
Drivers will also benefit from increased safety. Passenger Information Monitor PIM The passenger information monitor PIM is a flat screen monitor, similar to a laptop screen, that provides information such as news, sports, and weather to the passenger.
The PIM is installed in the rear-seat passenger area of the taxicab where it is used to complete the electronic payment process. The PIM displays the total fare at the end of every trip. No, the TLC will only use this technology to provide those customer service improvements described here.
Even more importantly for drivers, the TLC is replacing the current hand-written trip sheets with automatic electronic trip sheets which are limited to collecting pick-up, drop-off, and fare information, all of which are already required. This technology will also provide TLC with credit card tip information.
The primary cost of the system is the responsibility of medallion owners, not drivers. There will be some transaction or service fees or monthly charges.
The TLC worked hard to negotiate fair contracts with vendors to minimize the cost to our licensees. How will the system be maintained? Who will pay for maintenance?
Repair locations have been set up throughout the City and, in many cases, the repair shops will be meter shops. Medallion owners may pay for a maintenance contract to cover all equipment repairs and replacements or pay for repairs as they are necessary.
Are there any benefits for drivers? The text messaging system will continue to alert drivers to fare opportunities such as the arrival of a passenger cruise ship or the end of a large event.
The map does not encourage "backseat" driving by passengers. It only shows the current location of the cab and the path the cab has traveled - no directions are provided.
Are there any other benefits? And the text messaging system means drivers can be notified in case of emergency situations. Will I need training? How will I be trained? The systems will be made as user-friendly as possible, but some training may be necessary, at first.
Suppliers are required to provide training and it should take about one hour.Hi! How can we help? Here you'll find answers to our most frequently asked questions If you can’t find the answer you’re looking for, feel free to contact us directly. Music Library Executives Bob Mair, Chas Ferry, Garry Smith, Dave Trotter, and Ron Mendelsohn listen to TAXI members' music during their panel at Road Rally Introduction Of Receipt Template A receipt is a written acknowledgment that a person has received money or property in payment following a sale or other transfer of goods or provision of a service.
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